Shipping policy

Shipping Rates

• Free Shipping: Orders US$50 or more qualify for free standard shipping.
• Flat Rate Shipping: Orders under US$50 require a small shipping fee (calculated at checkout).

Processing & Delivery Time

• Processing: Orders are typically processed within 1–3 business days (excluding weekends and holidays).
• Delivery: Standard shipping takes 9–12 business days (depending on destination).

Custom-Made Products

• Non-Refundable & Non-Exchangeable: Custom/personalized items cannot be returned or exchanged unless there is a manufacturing defect or quality issue.

Order Tracking & Support

• A tracking number will be emailed once your order ships.
• For lost/delayed packages or other issues, contact us at info@zeayee.com.

For more details, see our Refund Policy or FAQ.