Contact Us

At ZEAYEE, we are here to help with questions about our jewelry, orders, shipping, returns, bracelet sizing, and product materials.

Customer Service

Email:
info@zeayee.com

Phone:
+86 181 5011 9408

Preferred Contact Method:
Email

Customer Support Hours

Monday–Friday
9:00 AM–6:00 PM (GMT+8)

We usually respond within 1–2 business days.

Order Support

For questions about an existing order, please include your order number in your message. This helps us locate your order and assist you more efficiently.

Product Questions

If you have questions about gemstone materials, bracelet sizing, designs, jewelry care, shipping, or product details, please contact our customer service team.

Returns & Refunds

If you need help with a return or refund, please contact us at info@zeayee.com before sending any item back. Please include your order number and briefly describe the reason for your return.

Business Details

Operating Entity:
Kezhen Xiamen Zhubao Youxian Gongsi

Business Address:
Unit 402, NO. 327, Xinjing Xili, Haicang District
Xiamen, Fujian 361028
China

Phone:
+86 181 5011 9408

Email:
info@zeayee.com